RETURN AND REFUND POLICY

Every Dynamic Sygma product is made specifically for the order placed.

If something about your purchase is not right, contact info@dynamicsygma.com. We will review the situation and help determine the appropriate resolution.

Damaged, defective, misprinted, or incorrect products

Contact us within 30 days of delivery if your order arrives:

• Damaged
• Defective
• Misprinted
• In a different product, color, or size than the one ordered

Include:

• Your order number
• A description of the issue
• A clear photograph of the complete product
• A close photograph showing the defect or incorrect detail

Once the issue is confirmed, we will replace the affected product at no cost, including replacement shipping.

If an appropriate replacement is unavailable, we will issue a refund to the original payment method.

Do not return a damaged or defective product unless Dynamic Sygma specifically instructs you to do so.

Changes of mind, sizing, fit, or preference

Because products are made to order, we do not provide automatic refunds or exchanges when:

• The customer selects the wrong size or color
• The customer changes their mind
• The customer prefers a different fit
• The item is no longer wanted

Review the product description and size chart carefully before ordering.

You may still contact us if you are unhappy with your purchase. We will review the circumstances and may offer store credit, a discounted replacement, or another reasonable solution at our discretion.

Do not mail a product back without receiving return authorization and instructions from Dynamic Sygma.

If a non-defective return is approved:

• The product must be unworn, unwashed, and in its original condition
• The customer may be responsible for return shipping
• Original shipping charges are not refundable

Order cancellations

Contact us immediately if you need to cancel an order.

Because production may begin shortly after purchase, cancellation is not guaranteed. Once production begins, the order may no longer qualify for cancellation or a full refund.

Incorrect shipping information

Customers are responsible for reviewing the shipping information submitted at checkout.

Refunds or free replacements are not guaranteed when an order is lost, returned, or undeliverable because the customer supplied an incorrect or incomplete address.

Refused or unclaimed shipments

Refunds are not guaranteed for packages refused by the recipient, left unclaimed, or delayed because the recipient does not complete required customs procedures or pay applicable duties.

Approved refunds

Approved refunds are issued to the original payment method.

Processing time after approval depends on the customer’s bank or payment provider. Original shipping charges are not refundable unless the order was defective, incorrect, or lost through no fault of the customer.

Contact

Contact info@dynamicsygma.com and include your order number whenever possible.

Nothing in this policy limits rights provided by applicable consumer law.